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Useful contact numbers at sea

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  • Useful contact numbers at sea
    Don't forget to save all the useful numbers before heading out to sea.

If you are in danger:


Call the emergency services using channel 16 of your VHF radio. If this is not possible, you can dial 196 from your mobile phone (for France). At sea, channel 16 on a VHF radio remains the best way of calling for help as the emergency services can locate you quickly.

If you need assistance:


APRIL Marine Assistance is on hand 24/7 by telephone:


  • on +332 49 98 85 18


  • If you are signed up to the APRIL Marine Assistance service, contact us before committing to any expenditure (if you have taken out cover).


NEW updates in 2016!


Don't forget to update your mobile application. You can download the smartphone application designed for you! The APRIL Marine Assistance application is available free of charge to all APRIL Marine customers.

In one click, you can:


  • Send an assistance request or telephone our assistance call centre available 24/7.


  • Contact the nearest sea rescue services (C.R.O.S.S) directly in the event of an emergency. Your GPS coordinates will be sent to you in advance to help the rescue services find you quickly if required.


  • Pin point your location directly on a map and check your speed (in knots), your direction and your GPS coordinates at a glance.


For APRIL Marine customers, you can pre-register a claim in the event of damage, contact your APRIL Marine claims handling service, find all the APRIL Marine useful contact information as well as read our top tips in the event of an accident or gale warning.


The application can be downloaded from:


  • The App Store (iOS)


  • Google Play (Android)


An accident?


By telephone on +33 249 98 85 10, Monday - Friday, 9am - 12.30pm & 2pm - 6pm

By email to